Job Details
- Location: Bolingbrook & Romeoville Areas
- Type: Contract-to-hire
- Pay Range: $19.50 – $20.80/hour
Key Responsibilities
- Process customer orders including wave planning, printing, and organizing paperwork and labels.
- Run stock and availability reports to ensure product readiness for fulfillment.
- Generate and verify all documentation related to customer orders, checking for special requests or requirements.
- Research and resolve aging orders or order discrepancies, providing timely updates to the Operations Team.
- Maintain and update productivity trackers and reports as needed.
- Coordinate with various departments to ensure service standards and shipping deadlines are met.
- Verify accuracy of invoices and assist with order billing processes.
- Maintain records of damages, backorders, and returned merchandise.
- Handle returned goods promptly, ensuring accurate credits and system updates.
- Prepare reports and maintain accurate order documentation.
- Greet customers and visitors courteously and assist with inquiries.
- Coordinate last-minute or special shipping requests as needed.
- Conduct periodic inventory audits and ensure inventory accuracy.
- Track and trace orders to ensure on-time delivery.
- Perform other duties as assigned to support operational efficiency.
Skills & Experience
- Previous experience in fulfillment, warehouse operations, or logistics preferred.
- Strong planning, organizational, and multitasking skills.
- Excellent communication and interpersonal abilities.
- Ability to follow detailed procedures and maintain focus in a fast-paced environment.
- Proficiency with Microsoft Office applications (Word, Excel, Outlook) and warehouse management systems (WMS).
- Strong attention to detail and accuracy in documentation.
- Basic math skills (addition, subtraction, multiplication, division).
Preferred Qualifications
- Prior experience in wave planning, order processing, or customer service within a warehouse setting.
- Familiarity with order tracking systems and productivity metrics.
- Demonstrated ability to problem-solve and meet production goals.
- Commitment to company values: Service, Integrity, and Innovation.
- Team-oriented with a strong sense of responsibility and reliability.
- High School Diploma or GED required; post-secondary coursework or equivalent experience preferred.
Work Environment
- Positions available on 1st, 2nd, 3rd  and Weekend shifts.
Why Join Summit Staffing?
At Summit Staffing, we connect hardworking individuals with leading employers across logistics, manufacturing, and distribution. This position offers a long-term opportunity to work in a hands-on, fast-paced environment where your accuracy and problem-solving skills make a direct impact.
Benefits
Eligible Summit employees may receive access to:
- Medical, dental, and vision coverage
- 401(k) with pre-tax and Roth contributions
- Accident and critical illness coverage
- Paid time off (PTO) and holiday pay
About Summit Staffing
Summit Staffing has been a trusted partner to job seekers and employers throughout the Midwest since 1986. We specialize in light industrial, warehouse, and manufacturing staffing, matching talented individuals with opportunities that fit their goals and experience. Our success is built on personal relationships, integrity, and a commitment to helping people succeed because when our associates thrive, our clients do too.
Summit Staffing is an equal opportunity employer. All qualified applicants will be considered regardless of race, color, religion, gender, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.